To Ken: I just wanted to drop you a quick line to thank you and to let you know how much we appreciate your expediency in selling our boat. It truly was a hassle free venture and I only have you to thank for the experience. Have a great rest of 2013 and hopefully the boats keep moving well!! Thanks again.
John Couturier - January 11, 2013
It goes without saying that my recent service done at your facility was the most courteous and professional of any service facility that I've had my Tiffin Coach serviced at. I would like to extend a job well done to Jack Bogardus & Brian Yoder, who both kept in contact and filled me in on the service as it was progressing. Having these two individuals is a definite asset to your firm and should be recognized as such.
I am writing to express how satisfied my wife and I were with our recent experience with Charlotte RV Service. Specifically, we were very impressed with Lenny Leaonard and Brian Yoder.
We showed up several weeks ago with a long list of problems that had not been properly handled by other RV repair facilities. We discussed the list with Mr. Leaonard and Mr. Yoder. I am happy to say that Mr. Leaonard and Mr. Yoder have addressed each of our problems with the motor home.
I will not go into detail about all the problems. That would simply be too tedious. However, I do want to acknowledge that both these men kept us informed about the progress being made. The cost estimate for the repairs was not exceeded, and the motor home had been cleaned for us the day we picked it up. We are left with nothing to complain about.
The ability to talk to the managers overseeing the repairs was the key to getting our motor home repaired. In the past, we have had to deal with the service writer and hope that he/she accurately communicated with the people that would actually be working on the motor home. Sadly, this was never the case. You can be sure we will recommend Charlotte RV service to any of our friends looking for RV repairs.
Just a short note from all of us at Time Out Respite Care, Inc. thanking you for all your hard work and generosity in giving our bus its much needed face lift. Its never looked so good!! It was something we had hoped to do for the last two years as affording something newer was going to be hardship for our program. We just wanted you to know how much we appreciated all that you did and the breaks you gave us.
I want everyone to know how much we thank you and your staff for the results of taking care of us after we brought our RV to Charlotte RV in Port Charlotte. We will recommend your business to anyone that asks us of the service received after we bought a 1999 Winnebago. Thanks again.
Jan & Barney Neff
We want to thank you for the excellent service we have received from Charlotte RV Service. Your staff is good to follow up on responding to our needs. And, we especially want you to know how much appreciated Justin our service tech that handled our latest service call. He was excellent.
Thank you for being a company that we can trust.
Bob & Karen Intness
To Lenny, Nick, done, and all others who helped repair our 5th wheel in the body shop. We have received many compliments on both skirtings and are making known where we had it done.
Thank you for also for the convenience of a 3 night hookup as we came from hours away.
Paul and Norma Richardson
Thank you for the work that you did on our coach. We appreciate the guys who did the work on your hospitality, oh and the coffee and cookies...LOL..I would recommend you to all my friends who have RVs that need services...have a great weekend.. blessings.
We both would like to thank you very much for such a pleasant buying experience. You all are very patient & assuring. So thank you again. Sure happy we tried "CHARLOTTE RV"
We will definitely pass the word!
Karen & Roland Mellen
Dear Mr Slater,
I just want to thank you again for your kindness. You went out of your way to help us when you didn't have to. I will never forget what you did for us. I will never forget what you did for us.
I knew from day one when I came in with my daughter you were sincere when you told us you would help me.
In today's world not many people really care anymore. Its all about the money. You are definitely "different" and I want you to know how much I appreciate your help. I will never forget the confidence you tried to instill in me that we would "get er done"
As a result I would never hesitate to make a referral for a nano-second. I also believe in "universal law", you get what you give out. Therefor lots of good things are in store for you!
Again & again my thanks and appreciation.
We really appreciate the effort you put into selling our coach and to all of you for taking care of it for so long. Before that we, we had great experiences with painting and remodeling the coach with you. Charlotte RV is a first class operation, and please let Amos know how we feel.
I must admit, I never expected the level of customer service I received from not only Progressive Insurance but also Charlotte RV and Marine, the service center that was recommended by Progressive. I picked up my boat, paid my $500.00 deductible and it did take a long test run to insure my satisfaction with the repairs. I can't say enough about the service i received from Charlotte RV and Marine. They were fast, professional and kept me informed every step of the way including notification anytime my boat even went from one of their service stations o the other. Cutos to you both and a well deserved Thank You!
We would like to commend you for the wonderful service you provide. We were experiencing some RV trouble on our return trip. As always, God put us at the right place at the right time. Your staff got to us almost immediately and could not have been more courteous and helpful. Phil kept at it until it was fixed. We were most grateful and appreciated your spiritual emphasis throughout the store.
We want to tell you of the great complements we have received regarding the work which you and your people did, both body work and engine work. the folks @ MarineMax thought we had purchased a new boat and David(my brother) informs me that he believes the engine has never run better then it is running now.
Unfortunately I had to return to Louisiana the same day you delivered the boat back to Marine Max.
From the bottom of our hearts we want to thank you for a great job, it is well appreciated.
Steven & Billie Koatsier
I want to take this opportunity to thank you for your perseverance and professionalism in the handling of the repairs of my recently purchased Bayliner 2452.
I know many establishments would not have gone the extra mile to make a customer happy with their service.
Although I am most happy to have the boat home and in my lift I am also pleased that your company lived up to its statement that it stands behind every sale. You can be assured that in the future should I seek another boat...your business will be my first stop.
Now...lets press on with the sale of my Hurricane...which you have on consignment. Only kidding...thank again.
Edward H. Badenell
My wife Lyn and I would like to thank you and your fine employees especially Brian Yoder. On 23 December we were going to Mississippi to see our daughter for Christmas when our motor home broke down, we are from Virginia 23223. We were towed to your facility and were told that we would be notified Tuesday about our vehicle. Brian kept in touch with us during the next 5 days. On Thursday we picked up our vehicle and came to Richmond, no problems. You should be very proud to have him working for you, tell him THANK YOU for a job well done.
William & Lyn Dwyer